Back to Home

Refund Policy

Last Updated: May 2026

Digital Services

As our Rank Predictor and Counseling Guidance are digital services provided instantly upon access, we generally do not offer refunds once the service has been utilized.

Exception Cases

  • Duplicate payments made due to technical errors.
  • Failure to provide service due to server outages lasting more than 24 hours.

Cancellation Process

To request a refund for a duplicate payment, please email us at billing@theflashacademy.com with your transaction ID and a screenshot of the payment receipt.

Note: Standard processing time for eligible refunds is 5-7 working days.